Shipping Policy

Shipping Policy for MyVistaStore.com

At MyVistaStore.com, we strive to deliver your purchases quickly, efficiently, and safely. Our shipping policy outlines all the essential details you need to know about order delivery.

1. General Shipping Information

    •    We deliver products across the country to all major cities and towns.
    •    Orders are processed and shipped within 1-3 business days of order confirmation.
    •    Delivery times may vary depending on your location and the type of product:
    •    Standard Delivery: 3-7 business days.
    •    Remote Areas: 5-10 business days.

2. Shipping Charges

    •    Standard Orders: Shipping charges depend on the product weight, size, and destination and are displayed at checkout.
    •    Free Shipping: Free shipping is available for orders above a specific amount (as mentioned in promotions or offers).
    •    Additional charges may apply for expedited or international deliveries (if applicable).

3. Order Tracking

    •    Once your order is shipped, you will receive a confirmation email or SMS with a tracking number and a link to track your shipment.
    •    You can also log in to your MyVistaStore.com account to check the status of your order.

4. Delivery Guidelines

    •    Orders will be delivered to the address provided during checkout. Ensure all delivery details are accurate to avoid delays.
    •    A signature may be required upon delivery.
    •    If the recipient is unavailable at the time of delivery, the courier may attempt a redelivery or leave instructions for pickup.

5. Delivery Delays

While we aim to meet our delivery timelines, delays may occur due to unforeseen circumstances, such as:
    •    Weather conditions.
    •    Public holidays or national emergencies.
    •    Incorrect or incomplete shipping information.

In case of delays, we will notify you via email or phone.

6. Damaged or Missing Items

    •    Damaged Products: If your order arrives damaged, notify us within 48 hours of delivery with photos of the product and packaging.
    •    Missing Items: If an item is missing from your order, contact us immediately for assistance.

Our team will investigate and arrange a replacement or refund as applicable.

7. International Shipping

    •    Currently, international shipping is available on select products.
    •    Additional shipping charges, customs duties, and taxes may apply and are the buyer’s responsibility.

8. Non-Deliverable Areas

    •    If your delivery address is in a non-serviceable area, we will inform you and provide alternative delivery options, if available.

9. Order Cancellations and Address Changes

    •    Order Cancellations: Orders can be canceled before shipping by contacting our customer service team. Once shipped, cancellations are not permitted.
    •    Address Changes: Address modifications can be made before the order is shipped.

10. Contact Us

For shipping-related inquiries or issues, contact us at:
    •    Email: support@myvistastore.com
    •    Phone: [Insert contact number]